Contact

Contact Us

For any queries, please don’t hesitate to get in touch via one of the following methods:

Phone:
Office – 1300 787 545 or (02) 6676 3695
Sarah – 0431 014 951
Office Mobile – 0400 233 926

Email:
[email protected]

Visit Us:
Sample pots are available at our office.
Or make an appointment with Sarah to walk the grass at our farm:
279 Round Mountain Road, Round Mountain NSW 2484, Australia

Kids enjoying Coastal Mix
Fun on the grass
Perfect puppy lawn

Or, you can use this contact form:

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Privacy Policy

Last updated: 28/07/2025

At Coastal Turf, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and purchase from us.

1. 

Who We Are

Coastal Turf is an Australian business based in New South Wales, providing turf and fertiliser products. This Privacy Policy applies to our website and all services we offer online.

2. 

What Information We Collect

When you use our website, we may collect the following personal information:

  • Your name
  • Your delivery address
  • Your phone number or email address (if provided)
  • Any other information you voluntarily provide during the order process

We do not collect sensitive information (e.g., health data, biometric data) unless required by law.

3. 

How We Collect Your Information

We collect personal information directly from you when you:

  • Place an order on our website
  • Contact us via email or phone
  • Submit an enquiry through our website

4. 

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Respond to your enquiries or feedback
  • Improve our products and services
  • Comply with our legal obligations

5. 

Disclosure of Your Information

We may share your personal information with:

  • Delivery and courier services to fulfill your order
  • Third-party service providers assisting with payment processing or website hosting
  • Legal or regulatory bodies if required by law

We do not sell, rent, or trade your personal information to third parties.

6. 

Data Security

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, please note that no method of transmission over the Internet is 100% secure.

7. 

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand website traffic and usage. You can disable cookies through your browser settings.

8. 

Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or out of date. To make a request, please contact us using the details below.

9. 

Your Consent

By using our website and providing your personal information, you consent to the collection and use of your information as described in this Privacy Policy.

10. 

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date noted at the top.

11. 

Contact Us

If you have any questions, concerns, or complaints about your privacy, please contact us:

📧 [email protected]

📞 0266763695

📍 Coastal Turf, 279 Round Mountain Road, Round Mountain NSW 2484